A Bathroom Remodeling Company Serving Greater Cleveland

We couldn't be happier with the excellent installation by Joe and Lisa of our new walk in shower. Very professional, amazing work and work ethic . . .

We found Bath Expo through the Meijer showroom. Rob came out for the quoting process and met every expectation that was set forth in the scheduling process for the quote and the company's pre-meeting material. The time in home was well spent, allowing for thorough review of materials used and seeing the benefits of choosing Bath Expo. I felt very comfortable with Rob being on the home and not over staying the welcome. Overall very happy with the sales and quoting process, can't wait to see the final project completed. Will be updating this review after we finish our bathroom project.

Bernard and his associate were awesome! Very professional, respectful of our home, hard workers. Very satisfied with the job! I would highly recommend Bath Expo!

Jim and Ed did a fantastic job converting our tub to a walk in shower. The process was seem less and they were friendly , professional and courteous. They cleaned up all work areas. We couldn’t be happier with our new shower.

Nick and Rickey did a great job, and worked hard and late to get our bathroom done, after I threw them a curveball, and asked for different door installation. Nick did not even act like he was affected by the extra work, and even went out of his way to go get the doors we needed to make our bath/shower the perfect look. The professionalism and quality of work is grade A. Thanks Bath Expo, for helping make my bathroom great again!!!!!

The bathroom is amazing, they are super responsible, fast, clean and kind. The price is what I expected to be for a bathroom that size and the quality is good. The bathroom did an amazing change and looks amazing. Could not be more in love. This was a gift for my parents and they love it! Jeff the installer was amazing, my parents don't speak well English and he went out of his way and translated using Chst GPT for then to understand. It was outstanding, 100% recommended. Saves you time and looks so professional just like what they are.

I got a quote done with Jack. He was very informative and gave me great options to get my bathtub redone. There’s so many different options to choose from for the style of your bathroom. I’m looking forward to seeing the final results

Bob Zelinski came to our home for an estimate. He was very friendly, and explained in detail everything involved in the process of building a shower, different materials, installation techniques, every question was completely answered. We were very pleased with his explanations, anyone would be very happy to work with him. We have not decided if we will go on with the project at this time, but if we do, he is the guy to work with.

The installation was very smooth. Everything from the initial phone call I made and going to the showroom was nice. Very pleased with the installation, they did a wonderful job. Jeff and his partner left me very pleased with their workmanship.

Silviu did an excellent job tearing out our old bathtub, & installing our beautiful new shower! He had to run to a hardware store, early on because of how old our house is, to match the fittings, & did an excellent job matching them up! He kept me updated throughout the process, & asked me pertinent questions along the way! He, & his partner Tommy were great to work with, & cleaned up well after themselves! The new shower is better than I expected…& I was expecting a lot…Awesome job guys!
I would highly recommend Bath Expo for any future bathroom project needs!
Thanks guys!

Joey came to our home to talk with us about replacing windows. We knew we couldn’t make a purchase same day and just needed an idea of the cost. We loved that we would have the quote for a year so we could execute the project when we’re ready. Joey was down-to-earth, frank, understanding of our position and didn’t try to push a sale on us. He did a great job with his presentation of the windows and answered all of our questions. I most likely won’t get other window quotes because I felt respected, the window design is great and the company has an amazing reputation. Thanks Joey!

The project manager Paul was totally awesome in explaining. He was an awesome representative. Joe worked tirelessly to make sure my project was done without interfering with my life. He was clean and clear in how to clean my new shower. He kept me informed and was done in 3 days he was so thorough. He was a totally awesome worker and did a phenomenal job up there especially with what he had to work with.

Bob Z was the Project Manager assigned to meet with us to do the estimate for our bathroom. He was very nice, personable, and very informative. The entire meeting went great and I would definitely recommend this company.

We had an excellent experience working with Joey, Joe, and the team at Bath Expo. Living in an old Lakewood house, we were determined to find a solution that would update our home with care. The process was smooth and I appreciated the online system that kept us updated the whole way through. The final product exceeded our expectations and we are thoroughly enjoying out modern shower.

Home improvement contractors have a justified reputation for being sketchy and hard to deal with. Bath Expo was very easy to deal with. No pressure, and straightforward pricing.

The installation went smoothly, and we are very satisfied with the results. Ed the installer was a perfectionist and very accommodating.

Bath Expo is very committed to customer satisfaction, and I would highly recommend them.

From the first consultation with Bob, we felt very comfortable and at ease. Every step of the process was well communicated by all employees. The installers Ed and Jim were phenomenal! They were very personable and courteous to our children’s daily routine. We had another contractor onsite and Ed coordinated shutting the water off with them to not disrupt their work or our families need. They even fixed a few floor tiles that were damaged from the demolition. I highly recommend Bath Expo and Ed and Jim as your installers.

Man… let me just say this: Window & Bath Expo is the real deal.
And if you know anything about the home improvement world, you already know that wherever Tony Hoty is involved, excellence is just built in.
Every time I’ve been around this company — from the leadership to the reps to the installers — you can feel the culture. It’s positive, high-level, dialed-in, and genuinely focused on serving people. It’s not one of those companies pretending to care… you can tell they actually live it.
And bro… the 24-hour showroom?
Come on. Who else is doing that?
That’s next-level convenience and customer care. Being able to walk into a clean, beautiful, fully stocked showroom anytime you want says so much about how serious they are about transparency and customer experience. It’s impressive.
Tony, of course, is the heartbeat behind so much of that. His leadership, his integrity, his eye for people — it shows. You can’t fake culture like that. You build it. And Window & Bath Expo has built something special.
If you want a company with world-class service, great people, and a culture you can feel the moment you walk in… Window & Bath Expo is that company.
Absolutely top-tier. 💯🔥

Bath Depot is definitely a five star company!!! Sean, Paul and Rory were outstanding to work with. Our bathroom looks absolutely beautiful, we could not be happier. We had Bath Expo do another installation. We are extremely pleased with our new shower, Danny & Anna were our installers and they are absolutely THE BEST!!! They were very knowledgeable, neat, and hard-working. Over the years, we’ve had a lot of work done on our home and there is no better team than Danny & Anna. We would also like to thank Jeff for putting all the pieces together to make our beautiful shower a reality.

Our new bathroom looks wonderful! Joe was our installer and he was awesome. He fixed any minor issues we had and came out as much as we needed. He did amazing work! We did have some hiccups along the way due to manufacturing issues. Our vanity top was damaged in the warehouse and had to be reordered. The glass for the shower took three weeks longer than expected to get to us. It was an inconvenience that we did not have a shower in our master bathroom for 12 weeks. The overall project was quoted for six day completion and ended up taking 13 weeks. Although we had issues, Bath Expo helped make it right with us and we truly appreciate it. They did offer concessions to us that helped with us being pleased with the project. We recommend their company for bathroom remodels.

I couldn’t be happier with the bathroom remodel completed by Bath Expo, Nick and Ricky today! From start to finish, they were absolute professionals. I was amazed that they completed the entire project in just two days without sacrificing an ounce of quality.

Their cleanliness stood out immediately—they kept the work area spotless throughout the process and made sure everything was tidy before leaving each day. Their attention to detail was incredible as well; the fixtures are aligned beautifully, and the finishing touches really make the space feel high-end.

On top of their great workmanship, both Nick and Ricky were extremely polite, respectful, and easy to communicate with. They listened carefully to what we wanted, offered helpful suggestions, and made the whole experience stress-free.

If you’re looking for contractors who deliver fast, high-quality work with outstanding customer service, I highly recommend Bath Expo. This was truly a five-star experience!

My wife and I decided that we needed to convert our tub/shower in the bathroom to a “walk-in” shower. There are a plethora of ads on tv and in circulars for bath remodels, so after checking a few local companies we decided to call Bath Expo first. They have a display at a local Meijer which enabled us to see three model designs. This impressed us because the store is family owned and has a very good reputation in our community. We liked some features from each model, but wondered if they could be combined.
Bob was our salesperson. He had years of experience in home remodeling mostly with a company we had used in the past for our patio with positive results. He explained the Bath Expo did not use subcontractors and that he would personally inspect the final results to make sure that he and we were satisfied. Most importantly, he answered all our questions to our satisfaction and ensured us that we could “mix and match” features from all “mock up” displays at the grocery store. A few weeks later, Bernard and Isaiah arrived to start the job. They were hard working, polite and very clean young men. They found mold on our outside wall and went above and beyond by mitigating the problem and even used silicone caulk on the outside of our bathroom window, which may have been the entry point for moisture. As promised, the work was completed in two days. We were more than pleased with the result, especially after viewing a relatives’ remodel which was somewhat less expensive, but definitely not comparable in quality to ours.

I feel very lucky to have Danny and Anna as my installers. They did a wonderful job. They were exceptionally organized and wonderful people in our home.

We are very thrilled with the outcome. Danny and Anna did excellent job installing as well as cleaning us. They were prompt and very informative. An excellent example of professionalism. Thank you Bath Expo!

From start to finish Jack set the expectations on what we’ll have. The sent me great updates on what was going on. The installers Danny and Anna exceeded expectations. They knew what they were doing answers all out questions and left us impressed. I would highly recommend them.

I greatly appreciate the professionalism, personality and empathy of Bob Z and truly, he is the reason we committed to Bath Expo for our bathroom reconstruction. Bob understands this type of remodel requires project planning but also financial considerations. He patiently explains details and wasn’t frustrated when asked to modify the project multiple times. He was empathetic to our financial constraints and helped us create a beautiful bathroom we can afford. I feel very confident moving forward with this company because of employees like Bob.

I am very pleased with my new showers from Bath Expo. They both look beautiful & are so easy to clean. The workmanship of the installer, Nick & his crew, was perfect.

Everything went smoothly from beginning to end. Our shower is beautiful! Nick did an excellent job, we are going to use them for our other shower in the near future.

Outstanding experience! Would highly recommend. Received exceptional customer service from start to finish. No pressure sales- Sean was so personable and made us feel zero pressure which was much appreciated.
Ed, our installer and Jim delivered quality craftsmanship and went above and beyond to keep us informed on exactly what was completed. Thank you Bath Expo!

We are extremely satisfied with our new shower from Bath Expo. Everything as promised ! Our installer Ed was fantastic ! His attention to detail was really appreciated. I did lots of research with other companies and I would highly recommend Bath Expo !!!!!!

We have been totally satisfied with our experience with Bath Expo. From the people in the store, to our sales person Jack Wise. The installers were so efficient and respectful of our home. Jeff C. And Joe G were so careful of our home as the walked through doing their jobs. They cleaned everything up and left the house just as they found it. We would recommend Bath Expo to all that are interested in remodeling their bathroom.

Ed and Jim were our installers and did a fantastic job on our new shower. They were very professional and answered any questions that we had. It only took 2 days to finish. Would highly recommend them.

Mike Shaffer here! I loved Jeff Chase & Joe M! They did a great job. Hard working people who took time to answer questions and show me what they did. The only issue (not their fault) is: I ordered a shaving step and it didn’t arrive. Friendly reminder: I am still waiting Bath Expo!

We are very happy with the final product. There were some issues along the way. Had to have a few follow up visits to go over things and they did have to send someone back out to finish to our expectations. However, once that was completed we couldn’t be happier!

We were so happy with Bath Expo from start to finish. Our installers Danny and Anna were so professional. Their attention to detail was amazing. Would surely recommend them to others and use them again.

I received excellent results and service from Bath Expo in my home in Solon, Will, the project manager and our installers Ed, Dan and Anna were fantastic. Also got help from the office with instructions.

went from tub to walk in shower sub floor had to be replaced new toilet vanity sink and fixtures new flooring. Nick and his team very respectful and professional answered any questions in a way we could understand high quality workmenship. priced reasonable William the salesman very nice he didn't pressure us at all. highly recommend the.